Customer Service

We're here to help.

Welcome to Novohearts

At Novohearts, we are committed to providing exceptional quality products and outstanding customer support. If you have any questions regarding your order, our products, or our policies, our team is always ready to assist you.

NOTE: THAT ORDERS MAG BE MODIFIED WITHIN 48 HOURS OF PURCHASE. AFTER THIS PERIOD, CHANGES CAN NO LONGER BE MADE.

How to Reach Us

We are happy to assist you with:

 - Questions about your order
 - Product details or sizing inquiries
 - Shipping and delivery updates.
 - Refunds, exchanges, or returns.
 - Any other concerns.

You may contact us via WhatsApp or email, and a member of our team will respond as soon as possible:

📱 WhatsApp: +1 (437) 365 6054
📧 Email: novohearts@gmail.com

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Shipping & Delivery

Orders are delivered within 6–10 business days. Tracking information will be sent via WhatsApp and email within approximately 3 days of placing your order.

To avoid any delays, please ensure you provide a complete address and a valid phone number at checkout.